FDC D3) Conflict Management

FDC D3) Conflict Management
The sum of all individual behaviors can be explained as the behavioral repertoire, which includes the “responses needed for a given situation.” Ramsey et al. (2017) classify external behavior, on the one hand, as verbal and non-verbal, and on the other hand, social forms of expression as interpersonal and interactional. The behavioral dimension is defined as the set of all actions and tasks regardless of their underlying motivation. Furthermore, all responsibility- and action-related experiences will be considered.

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Dr. Jörg Hruby (Global Mindset & Global Leadership)
Worringer Strasse 49
40211 Düsseldorf